Frequently Asked Questions

What is Telepsychiatry?

Telepsychiatry allows clients to be seen from their homes using their smartphones or personal computers. Patients should use secure and safe devices and platforms to ensure their privacy. Psychiatric providers have the ability to prescribe medications for the treatment of diagnosed mental disorders.

What if I have an emergency?

For all medical and mental health emergencies, please visit your nearest emergency department or call 911. You can schedule appointments for non-emergency visits.

Is my online psychiatry visit private and secure?

We feel it is of utmost importance to maintain patient privacy and keep your information secure. The technology we use is designed to be private, secure,  and HIPAA compliant. These tools allow you to safely and confidentially consult with a provider online.

 Will I be charged more if I talk to a provider on weekends, holidays or at night?

No. The cost is the same no matter when you talk with a provider.